DFY GPT Library Support Center
Have questions or need assistance? You’re in the right place. Below, you’ll find answers to frequently asked questions to help troubleshoot common issues and guide you through using our platform effectively.
If you can’t find what you’re looking for in our FAQs or require further assistance, feel free to reach out to us directly. Simply fill out the contact form below, and we will get back to you as soon as possible.
Frequently Asked Questions
I got an 'Access Denied' page when access my purchase, what should I do?
Don’t worry, it’s probably because your access key has expired or you have cleared your browser cache recently. You can log in to your WarriorPlus account to access the download links again. If you purchased directly from me, please send me an email to fairydawn2812@gmail.com to get the new download link.
Why there are usage limits on my ChatGPT account?
I don’t set any limit with my GPT’s. But there are some limits when using GPTs with a free ChatGPT account. According to OpenAI, free tier users have limited access to GPTs, and rate limits apply, which means if you hit your rate limit for text generation or certain tools (like data analysis or browsing), you’ll need to wait until the limit resets. However, ChatGPT accounts are free to create, so you can create another ChatGPT account to use with the GPTs while you wait for the limit to reset. If you see positive results with your business, you can consider upgrading your ChatGPT account to Plus – which helps a lot in performance and removing limits.
Why do I have to click 'Download Anyway' for Google Drive link?
I can't access Google Drive, what should I do?
I can't download anything, what should I do?
I can't save pages. It says 'Your Save Has Failed...'
1- Your server resource are too low. Please go to Divi > Support to see if you need to improve your server statistics.
2- Your server may have ModSecurity turned on to prevent attack. You need to contact your hosting provider and ask them to turn it off or whitelist certain php functions related to page builder.
My website looks weird on the front-end.
1- Clear all the caching or deactivate the plugin if you’re using a caching plugin.
2- Go to Divi > Theme Options > Performance, disable all the performance options then turn them on one by one to see what caused the styling issue.
3- Go to Divi > Theme Options > Builder > Advanced and Disable ‘Static CSS File Generation’.
4- Check if your server has a server-level cache and clear it.
My website is slow. How can I improve the site speed?
My website is slow. How can I improve the site speed?
Divi’s speed has been improved significantly since version 4.10.1. Here are a few steps you can do to improve your site’s speed:
1- Go to Divi > Theme Options > Performance and turn on the Performance Options.
2- Install a good caching plugin. You can check out the web designer resource in the tutorial folder for some recommendations.
3- Check out this article for an overview about Divi site speed and how you can optimize site speed from the root of your website.
The GPTs don't work with my ChatGPT account.
If your GPTs aren’t working with your ChatGPT account, it’s likely due to a browser extension, such as AIRPRM, which can interfere with data on chat.openai.com. Try disabling any such extensions to see if this resolves the issue.
How can I update the theme?
Please go to the download page and scroll down to the bottom, where you will see the download button saying “Divi Theme Folder”. Follow it to download the latest version of Divi on the Dropbox folder and then manually update it on your website.
Submit A Support Request
Fill out this quick form to send a support request:
– Please include your exact purchase email.
– Please be as specific as possible about your issue. You can upload up to 2 photo/screenshots.
– Include your website address if you’re having issue with your site.
